Phone connectivity

[ccimeyers]

I just got my 3 week old 25 out of the shop. it'd been there a week. I have a problem with phone calls. each call I can hear the person I've called or who has called me but most times, 9 out of 10, they cannot hear me. Dealer said. they fixed it this week. Not! Any suggestions? I think it's software related

 

[SoySauceSoakedSaltine]

I wish I had your issue instead of what I got. I have a taillight out and waiting on parts.

I have read that it is a software issue with poor phone connectivity and Big Blue is aware of it. However have you tried to reboot your infotainment system? Hold seek right >>| on your steering wheel and the power button in the volume button simultaneously for 10 secs. The Instrument cluster and Infotainment screen will reboot. You may have to re pair t to Bluetooth. See if that helps. It solved my shotty Bluetooth connections.

 

[GomerPyleST]

I just got my 3 week old 25 out of the shop. it'd been there a week. I have a problem with phone calls. each call I can hear the person I've called or who has called me but most times, 9 out of 10, they cannot hear me. Dealer said. they fixed it this week. Not! Any suggestions? I think it's software related

Do you have an iPhone? I think I read a walk around for this was to go into the phone settings then go to sounds and haptics and then switch off the "change with buttons" toggle and adjust the volume with the little slider above the toggle. I have my slider right above the "S" in the word buttons however I only tested it with my wife and it seemed to work. Give it a try and let us know if it worked for you. Kind of annoying but until they get a fix I think this is what we have to do.